Privacy Policy & Cookie Notice
Effective Date: July 21, 2026
Welcome to TrendEHome. Protecting your privacy is important to us, and we are committed to handling your personal information responsibly, transparently, and securely.
This Privacy Policy explains how information is collected, used, stored, and protected when you visit trendehome.com, create an account, subscribe to our newsletter, contact our customer service team, or purchase products from our online store.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website, we may collect several types of information.
Personal Information
- Full name
- Billing address
- Shipping address
- Email address
- Telephone number
Order Information
- Products purchased
- Order history
- Shipping selections
- Payment confirmation
- Return or refund records
Technical Information
- IP address
- Browser type and version
- Operating system
- Device information
- Pages visited
- Referral source
- Time spent on our website
Marketing Preferences
If you choose to receive promotional communications, we may record your subscription preferences and communication history.
2. How Information Is Collected
Information may be collected when you:
- Place an order
- Create or manage your account
- Contact customer support
- Join our email newsletter
- Leave product reviews
- Participate in promotions or surveys
- Browse our website using cookies or similar technologies
3. How We Use Your Information
Your information helps us operate our business efficiently and provide a better shopping experience.
We may use your information to:
- Process and fulfill your orders
- Arrange shipping and delivery
- Provide customer service
- Respond to questions and requests
- Manage exchanges and refunds
- Improve website functionality
- Personalize your shopping experience
- Send order confirmations and shipping notifications
- Deliver promotional emails when you have opted in
- Prevent fraud and unauthorized activity
- Comply with applicable laws and regulations
TrendEHome does not sell or rent your personal information to third parties.
4. Payment Security
All payment transactions are processed through secure third-party payment providers. We do not store complete credit card numbers or payment credentials on our servers.
Our website uses SSL (Secure Socket Layer) encryption and other commercially reasonable security measures to help safeguard information transmitted through our website.
5. Cookies & Similar Technologies
Cookies help us improve website performance and provide a smoother shopping experience.
Cookies may be used to:
- Remember shopping cart contents
- Save account preferences
- Maintain secure login sessions
- Analyze website traffic
- Measure marketing performance
- Improve website functionality
You may control or disable cookies through your browser settings. Please note that disabling cookies may limit certain website features.
6. Third-Party Service Providers
To operate our business efficiently, we may share limited information with trusted service providers that assist us in providing our services.
These providers may include:
- Payment processors
- Shipping carriers
- Website hosting providers
- Email marketing platforms
- Analytics providers
- Fraud prevention services
- Customer support platforms
These partners are authorized to use your information only as necessary to perform services on our behalf.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and protect our legitimate business interests.
8. Your Privacy Choices
Depending on your location and applicable laws, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate information
- Request deletion of personal data
- Withdraw marketing consent
- Request restrictions on certain processing activities
- Request information regarding data collected about you
We will respond to eligible privacy requests within a reasonable timeframe as required by applicable law.
9. Marketing Communications
If you subscribe to receive newsletters or promotional emails, you may receive updates about new arrivals, exclusive offers, seasonal collections, and special events.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
10. Children's Privacy
TrendEHome does not knowingly collect personal information from children under the age of 13. Our products are intended for purchase by adults or individuals legally authorized to enter into online transactions.
11. International Visitors
If you access our website from outside the United States, your information may be transferred to and processed in the United States where our business operations are located.
12. Updates to This Policy
We may revise this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality. The updated version will always be published on this page with the revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy, your personal information, or cookie preferences, please contact us.
Business Name: Benjamin Hafford
Address:
37 Harris St Apt A
Glastonbury, CT 06033
United States
Email:
support@trendehome.com
Phone:
+1 (860) 926-4751
Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)